Why is my purchase pending?

A pending purchase hasn’t finished processing through the App Store or Google Play. Some payments take longer to confirm.

Give the store time to process the order, then reopen Ocean Secrets with an internet connection and check whether your items have arrived. Don’t buy the same item again while the first order is pending.

Still waiting?

Check the order status in your App Store or Google Play purchase history. If the payment is complete but the items haven’t arrived, follow the steps in I paid for an item but didn’t receive it or email support@playniverse.com.