Privacy and data
Read our policies, request a copy of your data, or ask us to delete your account.
How do I delete my account and game data?Email support@playniverse.com to request account deletion. Include your player ID and identify the account you want to delete.
Where can I read the Privacy Policy?Read the Ocean Secrets Privacy Policy on this website or open it from Settings in the game.
Where can I read the Terms of Service?Find the Ocean Secrets Terms of Service on this website or under Terms and conditions in the game’s Settings.
How do I request a copy of my data?Email privacy@playniverse.com with your player ID to request a copy of the data we hold about your account.
Still need help?
Write to us and we’ll get back to you. Please include your player ID: you’ll find it in your Profile, after ID: